Frequently asked questions

Enter collection and delivery postcodes on our form, pick your service, and get a fixed price in seconds with JKE Motors.

Book online and pay easily by card (Stripe) or bank transfer. Payment details are in your confirmation email. Clear fixed price before you book — no hourly surprises.

Yes. Once your driver is assigned you receive a secure tracking link with live GPS on the map — the same system we use for all JKE corridor jobs.

Cancel up to 48 hours before collection for a full refund. If we cancel or fail to provide the service, you get a full refund.

Yes — UK ↔ Germany, Romania, France, Netherlands, Poland and more with Code 95 drivers. Book Europe moves through the same form.

You book direct with JKE Motors: fixed price online, a real driver on the lane, and live GPS tracking. UK nationwide and Europe corridors — one team from quote to delivery.

Yes. Book a collection from the seller's postcode to yours. We handle furniture, appliances and general items nationwide.

Yes — choose 2 or 3 helpers on the booking form for sofas, white goods and stairs. Pricing updates in your instant quote.

Nationwide man and van coverage including London, Manchester, Birmingham, Bristol, Leeds, Glasgow, Edinburgh and 100+ towns — see our locations list.

Jobs run with goods-in-transit cover options. Confirm cover level when you book; we'll note special items (pianos, antiques) on the job sheet.